EZ-ER (Exchanges + Returns)

If you decide to make an exchange or return, our EZ-ER policy offers our customers free exchanges and simple returns.  You’re covered by our 30 day return policy.

Exchange

Exchanges are free and easy.  We offer free return shipping on all exchanges either for different size or design.  Simplify fill out the exchange form and then a pre-paid shipping label will be provided.  Just print out the label and ship.  When we receive your item, we’ll ship out the item for your exchange.

To start an exchange, click here for the exchange form.

Return

Returns are simple.  Simplify fill out the returns form and then a pre-paid shipping label will be provided.  Just print out the label and ship.  When we receive your item, we’ll refund you the only purchase amount of the socks minus the cost of the any initial shipping amount and return shipping cost.  We recommend using our label but if you would rather pay for your own return postage, please keep in mind that CES is not responsible for any lost packages.  We suggest using a carrier that has tracking information.

To start a return, click here for the returns form.

Disclaimer

CES socks are guaranteed for 30 days after purchase date. If any issues arise during that time, the item can be returned for a full refund or exchange. The item must have been purchased from customizeelitesocks.com. Exchanges are limited to one exchange per order.  Used items or customized items cannot be returned.  In the event that a used item is returned, you will not receive a refund.  For customized items, your item is covered by our warranty.  Please refer to our company warranty.

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Care Instructions

NOT YOUR AVERAGE SOCKS.

Your CES socks are knitted from a high performance poly-cotton blend yarns. A few simple care instructions will go a long way in keeping your socks looking vibrant, sharp, and maintaining its performance attributes.

HAND WASH, MACHINE WASH OR DRY CLEAN?

  1. Turn the socks inside out before washing. This reduces the likelihood of the surface from getting snags or damage to the printed side.
  2. Hand wash if possible with cold/warm water. Hand washing is much gentle on the socks and the fibers than machine washing. This will help with the longevity of your socks and print.
  3. Air dry if possible or tumble dry low in the dryer. High heat will affect the performance fibers.
  4. Don't use bleach, dryer sheets or fabric softener
  5. Don't dry clean