Free Exchanges & Easy Returns (US Orders)

STANDARD GUARANTEE

Returns happen. Don't worry, we understand. That's why we have a 30 day return policy for all pre-custom socks sold at our shop. Here are a few details if you're making a return.

All return items must be in originally form including packaging and receipts. All socks must be unworn and clean. We cannot accept any worn items for health and safety reasons.

IT'S EASY AS 1.2.3...

We provide our customers an easy way to do Returns or Exchanges. We offer free exchanges at no cost as well as easy returns. Click here to read our Free Exchanges, Easy Return (EZ-ER) program.

Whether you're looking to return or exchange, just simply fill out and submit a return request form and you will receive a prepaid return shipping label. Keep in mind that returns are limited to only pre-custom socks sold in our shop. All customized items cannot be returned.

WHEN WILL I GET MY EXCHANGE/REFUND?

When we receive your package, we will process an exchange or issues a refund in accordance with our policies. 

We will process your returns and refunds within 24/48 hours. If you have any questions please email us at customizeelitesocks@gmail.com

INTERNATIONAL RETURNS

Items purchased internationally must be returned at the shipping cost of the buyer. All other rules and restrictions apply. 

Care Instructions

NOT YOUR AVERAGE SOCKS.

Your CES socks are knitted from a high performance poly-cotton blend yarns. A few simple care instructions will go a long way in keeping your socks looking vibrant, sharp, and maintaining its performance attributes.

HAND WASH, MACHINE WASH OR DRY CLEAN?

  1. Turn the socks inside out before washing. This reduces the likelihood of the surface from getting snags or damage to the printed side.
  2. Hand wash if possible with cold/warm water. Hand washing is much gentle on the socks and the fibers than machine washing. This will help with the longevity of your socks and print.
  3. Air dry if possible or tumble dry low in the dryer. High heat will affect the performance fibers.
  4. Don't use bleach, dryer sheets or fabric softener
  5. Don't dry clean