Thank you for shopping with us!
Please use the email address you used when you placed your order, otherwise it is very difficult for us to locate your order details. Double check your email. If you enter an incorrect email address, we will not be able to respond to you!
You may track your delivery status using our tracker app below, your tracking number should be in your shipping confirmation email. Please allow 24hrs - 48hrs for usps.com to update their transit status.
If you looking to return, exchange or refund. Please click HERE to start.
If you're inquiring about WHOLESALE or BULK SALE Please refer to our wholesale website HERE
Need Help? Check out our Frequently Asked Questions, you may find your answers there.
Would you like to see a particular design in our line? Send us your product suggestions!
If you have any questions in regards to your order or the order status, please reply with your order number so we can respond promptly.
If you any problems with payment please verify the following:
1. Check that you've entered valid card or account numbers and the correct expiration date. Make sure the card hasn't expired.
2. Confirm that your billing postal code is correct.
3. Make sure you haven't exceeded the credit limit on your payment method.
If everything checks out, it's possible your bank put a hold on the charge. Please contact your bank to authorize the pledge. Once you've cleared up any issues with your bank or card, you'll still need to follow the "Fix Payment" link to retry your pledge.
- For all media questions or picture uploads, you may contact us at CustomizeEliteSocks@gmail.com (Any questions regarding order status via this address will not receive a response)